The Six Key Components™
EOS strengthens six things every great company must master. When all six are strong, the business runs.
Getting everyone 100% on the same page with where the company is going and how it will get there — captured in the V/TO.
Surrounding yourself with great people — the Right People in the Right Seats — top to bottom.
Running the business on a handful of objective numbers (the Scorecard) that give an absolute pulse on the company.
Becoming great at solving problems — surfacing them, and knocking them down for good with IDS.
Documenting and following the handful of core processes that make the business run — "the Landmark Way."
Bringing the vision down to the ground through discipline & accountability — Rocks and a weekly Level 10 meeting.
The Core Tools
V/TO™ — Vision/Traction Organizer
An 8-question, two-page document that captures the vision: Core Values, Core Focus, 10-Year Target, Marketing Strategy, 3-Year Picture, 1-Year Plan, Quarterly Rocks, and the Issues List.
Accountability Chart
The right structure: every seat, the 5 roles it owns, and who sits in it. Clarifies Right Person / Right Seat before titles.
Rocks
The 3–7 most important priorities for the next 90 days — for the company and for each leader. One owner each.
Scorecard
5–15 weekly numbers that predict the health of the business, each with a goal and an owner. A weekly pulse, not a rear-view mirror.
Level 10 Meeting™ (L10)
The same 90-minute weekly meeting, same agenda every time: Segue, Scorecard, Rock review, Headlines, To-Do list, then IDS on the issues.
IDS™ — Identify · Discuss · Solve
The method for solving issues for good: identify the real root issue, discuss it once, and land on a solution that becomes a To-Do or a Rock.
The Meeting Pulse™
EOS runs on a rhythm — the cadence that keeps the team aligned and accountable.
Level 10 Meeting
90 minutes, same day & time. Scorecard, Rocks, and IDS keep the week on track.
Pulsing Session
One full day. Review the prior 90 days, refresh the V/TO, set new Rocks, and IDS the big issues. (This is June 17.)
Planning Days
Two days. Team health, the full V/TO, next-year budget & goals, and the year's Rocks.
The Language
Rock
A 90-day priority. The most important things to get done this quarter.
Segue
The opening check-in — best personal & business news — to get everyone present.
GWC
The test for the right person in a seat: do they Get it, Want it, and have the Capacity to do it?
IDS
Identify · Discuss · Solve — how issues get resolved permanently.
Cascading Message
The agreed message leadership communicates to the rest of the team after a meeting.
Clear-the-Air / Same-Page Meeting
A direct conversation to surface and resolve an unspoken issue.
How Landmark Runs EOS
Our Leadership Team — Troy (Visionary), Kim (Integrator), Leslie (Director of Property Management), and Mike (CFO) — runs EOS in Ninety.io, facilitated by Mark-Xavier Treas. We meet quarterly to review the V/TO, set Rocks, and tackle the Issues List, and we hold a weekly Level 10 to keep traction between sessions.
Everything for the current quarter lives in the Quarterly Session tool, and the outcomes of last quarter are in the Meeting Notes.