Landmark

Landmark EOS Hub

Leadership · Private

Who Landmark Is

Core Purpose & Values

The largest locally-owned property management company in Whatcom County — managing residential & commercial portfolios for investors who want growth, not the day-to-day.

01

Core Purpose

Core Focus — PurposeOpen Doors · Grow Wealth
NicheProperty Management
Target MarketPortfolio investors focused on growth, not management.
10-Year Target — The Vision20,000 units under management by 2035
Three Uniques Trusted · Systematic · Growth — we do the right thing, our model produces consistent results, and we know how to maximize your bottom line.
02

Core Values

Who we hire, fire, review, reward, and recognize around. Click a value to see what it means at Landmark.

Maintains Accountability
We do what we say we'll do. We own our results — and our misses — without excuses, and we hold each other to the same standard.
Problem Solver
We bring solutions, not just problems. We take initiative, think it through, and find a way around the obstacle.
Drives Change
We don't settle for "how it's always been done." We challenge the status quo and push the company forward.
Serves Others First
We lead by serving — our clients, our tenants, and our teammates. We put their needs ahead of our own.
Does What's Right
We do the right thing even when no one is watching and even when it's hard. Integrity over convenience, every time.
03

How We Work

Our Proven Process and Management Model — the systematic way Landmark turns a property into growing wealth for the owner.

Proven Process — Optimize, Manage, Deliver, Grow
Proven Process · 4 Steps — Optimize → Manage → Deliver → Grow
Management Model — 7-step process
Management Model · 7 Steps — Market · Qualify · Onboard · Collect · Maintain · Communicate · Transition
04

Top Goals — 2026

The 1-Year Plan from our V/TO (target date Dec 31, 2026).

$7.15MRevenue
$850KProfit @ 12%
4,550Residential Units
1.2MCommercial Sq Ft
05

Troy's Initiatives

The big strategic moves driving the next phase of growth.

01 · Technology & AI

Landmark 2.0 — AI & Tech

Our own AI-driven tech stack — AI reception, automated applications, and an in-house platform to replace legacy software. Tracked on the Admin site.

Open the Admin site →